Do you know the costs that go into creating the opportunity for a patient to lay on your table? Do you know how much you're paying yourself? Have you built a profit into your business? We all know that word of mouth is the best form of marketing, but have you taught your patients how to talk about your practice to their family and friends? In this conversation with Laura Christensen we talk business, as she shares some of the insights and new processes she’s put into practice after working with a business coach who has helped her to take her successful practice and make it more productive, profitable and enjoyable.
We often think of negotiation as a win/loss proposition that focuses around business deals, finances, large purchases and perhaps hostage situations. What we don’t consider is that negotiation is part and parcel of the work we do in clinic as we help our patients to integrate aspects of themselves or their situation into a higher state of health and wellness. In this conversation with Margot Rossi and Nick Pole we discuss the FBI Hostage negotiation methods of Chris Voss and how the principles he writes about are not only useful in your clinical work, but you might already be using some of his ideas. LIsten in to this discussion of how empathy, rapport, and lack of aggression can help you bring forth hidden resources that your patients already have for healing.
Any seasoned practitioner leans on the patient practitioner relationship. There is something in the interaction that cannot be separated from the response they have to our treatment. In this conversation with Vitaly Napadow we discuss the Art of Medicine and how fMRI imaging from the brains of patients and practitioners with an established clinical relationship gives us a breathtaking glimpse into how our brains mutually interact with each other. And more importantly, how that can affect clinical results. Listen into this discussion of mirroring, rapport, neuroplasticity and how human connection and therapeutic results are intimately connected.
Learning medicine requires books, memorization , and knowledge. But knowledge without practice is useless. It is through the clinical encounter with patients that the principals come to life and the medicine goes from theory to living practice. In this 200th episode of the Qiological Denise Hung, a student, shares her questions and thoughts about mentors and mentorship in Chinese medicine. Listen in to this conversation on learning, expectations, and the importance of being in the room where it happens in the process of learning medicine.
Our job in clinic is to help people both through knowing what treatment to provide and having the ability to discern how to help when the signs are not clear. We constantly dance with both knowing and not-knowing. In this conversation with Ben Dawes we discuss how the alignment of the vertebra on the spine tells a story and helps to guide an acupuncture treatment. And beyond that how we tease apart ways of knowing, and how our perception both gives us information and blinds us to where our attention does not flow.
The ancient Chinese were not the only people to observe nature and develop medicine in the service of relieving suffering and promoting health. But they were the only culture that wrote it down and managed through the centuries to preserve significant portions of it. In this conversation with Edward Chiu we discuss writing case reports, which is a time honored process of how medicine has been preserved, passed along and learned throughout time. Not only can we learn from the past, but we can also help to educate future generations of practitioners. Listen into this discussion of how to write case reports that will not only help you to clarify your own clinical thinking, but also to effectively share it with others.
