Podcast  Course

Listening Like Water: Depth and Conversation as Part of the Healing Process

It’s just through your presence, you were the needle. Through your presence, you provided an opportunity for change.
(number of) NCCAOM PDA
We are trained to know a lot about a person from looking and touching. And while we have our 10 questions or other interviewing checklists, there is a lot that comes from the interview and relationship with the patient that can help us to better understand them and hopefully be of service to them as well.
In this course we take a look into how the connection we cultivate with our patients can help not only to inform our clinical thinking and treatment, but become an essential part of the therapeutic process as well. We will touch on the importance of rapport, why judging our patients is not helpful (but we do it all the time), the power of gaining comfort with uncertainty, and a few gems from the Simple Questions and Dao De Jing.
Goals and Objectives
  • The importance of building rapport
  • Using point names as part of the therapeutic process
  • Learn to understand your patients from their own point of view
  • How to develop confidence in the face of uncertainty
  • How to sustain a practice not just over years, but decades
Course Requirements
NCCAOM National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) Professional Development Activity (PDA) points are awarded for active learning that is earned in an in-person or e-learning environment. 

Registrants must complete all modules in the course, including a mandatory worksheet, and pass the end of course assessment. Passing is 70%.
Meet Your instructor

Margot Rossi, L.Ac

It’s not an exaggeration to say that Eastern medicine and philosophy saved my life. They have rocked my world for over thirty years. In private practice, I see myself primarily as an educator, aka wizard of possibilities. I use the interview process as my main modality for diagnosis and treatment. Patients and I explore the fabric of reality and build an awareness of experience and perceptions. Along with mindfulness, using nature’s systems to understand ourselves helps us feel right at home and capable of shifting with self-compassion, confidence and resourcefulness.

Another essential in my repertoire is movement therapy—either Dao Yin or yoga. I find mindful movement and breathing can influence all issues regardless of where they’re housed, just like water can flow in places nothing else can or wants to go. This medicine keeps reminding me: there is wonder here, simply awaiting our presence.

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